Industry
watchers break down the field of HR software into three main categories: Core
HR, Workforce Management, and Strategic HR also called Talent Management or Talent Administration software.
- Core HR encompasses the three traditional human resources management functions: benefits administration, personnel tracking and payroll. Every company will require these functions once it has reached a critical mass of employees. You need core HR functionality when, for instance, manually running payroll and managing employees with spreadsheets becomes too burdensome a task.
- Workforce Management, or Workforce Administration as it is also called, comprises the range of software solutions intended to effectively schedule and track your workforce. These solutions are ideal for organizations whose employees work in shifts, and include applications to track time and attendance, monitor compliance with labor laws, and usually include payroll functionality, or integrate well with other payroll software.
- Strategic HR involves growing your company by attracting and developing the best people, as well as better managing your workforce overall. Strategic HR applications generally provide some combination of applicant tracking and recruiting, learning management, as well as performance review functionality. This type of software streamlines these strategic processes to ensure that a company is using its staff as efficiently as possible, and also that employees are continuing to grow and develop--increasing employee satisfaction and retention rates.
Of course, core HR, workforce management and strategic HR functions
often overlap. While there are best-of-breed solutions for individual functions
in each category, there are also integrated suites boasting across-the-board
functionality.
HR Application Categories
Core HR
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Benefits Administration
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Manages employee benefits such as
paid time off, medical/dental/life insurance policies and 401k participation.
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Personnel Tracking
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Centralizes employee data, such as
SSN, contact information, past employment and demographic information.
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Payroll
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Tracks employee salaries, bonuses,
401k contributions, health and other deductions; calculates withholding for
taxes; and cuts paychecks. Most solutions provide integration for direct
deposit as well.
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Workforce Management
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Time & attendance
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Helps staff track employee
attendance and absences, and enables employees to clock in and out. Many
solutions also track accrual and usage of sick days and PTO. Rules-based
engines provide alerts when employees miss or perform established amounts of
work.
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Employee scheduling
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Provides functionality for
scheduling employee shifts and attendance to ensure compliance with staffing
needs. Systems can schedule employees across departments, locations and
projects, and provide alerts to employees when schedules change and when
staffing levels are inadequate.
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Strategic HR
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Applicant Tracking Systems (ATS)
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Provides a centralized database that
lets recruiters store applicant information and employment applications
throughout the application process. Features include candidate tracking,
applicant status monitoring, and direct integration with other HR applications.
In addition, many vendors include on-boarding features, like the ability to
perform background checks.
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Employee Evaluation
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Also known as Performance Review
software, these applications offer a centralized system where supervisors can
conduct and track reviews with employees. Features performance measuring,
tracking and goal management.
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Learning & Development
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Establishes a centralized hub to
monitor new employee training and the ongoing skills development of existing
employees. Features include content authoring and management, curriculum and
certification path definition, testing and reporting.
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